Hotel Best Roma

Very Poor
Traveller Type: Family with Young Children
  : Breakfast is alright Location is alright but you have to walk through some dodgy/unsafe streets to get there.
  : Staff's attitude: When we were checking out, the reception guy asked us to pay for the Rome City Tax (~120). Although we are so surprised by this fee as no reminder have been given beforehand, we are still very HAPPY to pay this tax. I need a physical receipt for this payment to get reimbursement from my company, thus we insisted that we need to have a proof. It is acceptable no matter a print-out or hand written, as long as it is a physical receipt. But the reception guy got so angry and refused to provide any receipt, not even a single word. He even insulted us (e.g. saying we are the weirdest family he had ever seen) and threatened us he would call police if we dont pay (Well, we emphasized we WOULD PAY THE TAX, just we need a hand-written receipt) Since we needed to catch the train leaving in 30 mins, we compromised and we paid even without any physical receipt. The reception guy claimed he would email me a receipt on the same day, but its already 5 days I still haven't got it!!!

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Group Traveler
  : Quiet location. Good breakfast
  : AC produced a bad smell. Loft extremely slow

Good
Traveller Type: Traveling as Couple
  : Staff was very accommodating and room size was decent. Breakfast was good and included several food options.
  : Room A/C was being worked on when arrived but front office staff not aware. Hotel has 2 elevator system with one taking you down 1 floor where you then climb steps for second elevator to room. Elevator size makes it tough to accommodate 2 adults plus luggage. You learn to work around this.

Wonderful
Traveller Type: Family with Young Children
  : Though the breakfast buffet didn't offer a lot (for example we really missed fresh vegetables), the rooms were great, spacious with beautiful decor. Everything was clean and smelled really nice. There is some noise from the street but it gets more quiet in the evening/at night, we didn't have any issues. The staff was lovely and we really enjoyed our stay.