Domò Vaticano Guest House

Good
Traveller Type: family with young children

Very Good
Traveller Type: group

Very Good
Traveller Type: family with young children
  : room is clean and big, best price/quality
  : Last 2 days we had only cold water

Disappointing
Traveller Type: family with young children
  : The location.
  : - We warned the manager that we would arrive around 1 a.m., and no one opened the gate which was pretty stressful when it‘s night outside. We had to call all the hotels listed on the intercom, and finally it was opened but not by the manager. - The manager communicated in WhatsApp with delays. - The owner brought a soup which we asked but left the room opened (we had all belongings there).– All in all, communication wasn’t good. I felt as an unwelcome guest.

Good
Traveller Type: young couple
  : - check in process - owner was very helpful - great water pressure
  : - room need a little renovation

Poor
Traveller Type: family with young children
  : Location was great, so close to Ottaviano Metro.Size of room was a decent size for 3 people.
  : 1)Main Black Gate was shut and luckily someone entered the property for us to get to the actual building.2) very old elevator.3)Dark and empty reception. No one was there and lights only turned on automatically when it sensed movement.We had 2 rooms opposite each other and it was dark to get to the opposite room until it sensed movement. 3)Flooded shower floor. 4)Aircon was temperamental.Longest it worked was 5 mins max straight and it would make a loud sound and then just normal air. Very noisy too! Smelly aircon unit.5)Very thick uncomfortable Foam bed which wasn't breathable so it was very very hot. Especially air con didn't work which made it worst. Sleepless night.6)No batteries in the TV remote.7)Dirty fidge and wasn't at all cold.8)Toilet roll was a 1/4 left and no spare rolls.Salvatore was very very kind and easy to talk to, but even when I reported the problems to him, he did not call me instead it was all done by WhatsApp even though his english was very good The apartment on the other hand was a big let down.Supposed to stay there for 4 nights but when we checked in, we wanted to leave after an hour but it was already too late to find another place as we weren't familiar to the area and didn't wanna walk with our luggages around.Ended up staying for 1 night which I believe was unfair to charge us a full night stay as the aircon wasn't working and didn't get much sleep throughout the night.

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : The apartment was in a quiet location, near the metro and the Vatican. good local restaurants and shopping. Salvatore was an exceptionally good host. he helped us greatly and was very attentive and responded very quickly to any texts I sent.
  : nothing. it was perfect for our needs.