La Casa dei Sogni di Serena

Pleasant
Traveller Type: with friends
  : The location was central
  : We were told that it was accessible as one of our party has a mobility issue but it very much wasn't, its only accessible by going up a very steep hill or down many steps. It also wasn't very well maintained

Fair
Traveller Type: family with young children
  : Good location good master bed
  : Very poor communication with the owner, never got told to use WhatsApp until the last minute when hardly any power left on my phone for the only intructions coming as a video to get the key from a flower pot. Never met the owner who was supposed to take our passports photos. She hanged up on me 3 times and we waited 40 min to get in without clear instructions. Even checking out instructions came too late . Owner said to leave the keys on the table but it was not possible to leave the place without the 5 keys you need to get in and out through all the doors. It felt like the owner or manager hasn't been to the place before.

Very Good
Traveller Type: young couple
  : This place was clean, comfortable and you have a lot of privacy, the stuff was friendly and professional, the only problem that I had was that I couldn't have a connection inside the house and the wifi was not working, apart of that this place is a ( dream house) and I love it.

Very Poor
Traveller Type: family with young children
  : DON'T STAY THERE! UNSAFE!The apartment is very filthy and extremely worn out. And your car will get broken into like ours (read the reviews for more theft victims amongst the guests) when you use the recommended parking space mentioned by the owner.Everything was terrible: the lack of hygiene, the communication with the unwilling host, the poor condition of the property itself. The photographs are deceitful. Even the location was disappointing, though close to the city center the apartment is at the top of a high hill, very difficult to reach. Within the hour after checking in, all of our luggage was stolen by breaking the rear window of our car. This is a very common phenomenon in the particular area as we found out later by friendly residents of the apartment complex as well as by the police. The host seems conveniently unaware of such well known criminal activities. Rather suspicious that the host insisted on our parking our car just outside the apartment and her laconic reaction afterwards.

Very Poor
Traveller Type: family with young children
  : very close to the Basilica, many stores and restaurants near the place
  : - old/rusty furnitures- smelly/moldy room- you can hear the gushing water outside the bathroom- used covers of comforter- lack of kitchen furnitures- difficult to reach the house

Good
Traveller Type: solo traveller
  : Very good location