iH Hotels Roma Z3

Very Good
Traveller Type:

Fair
Traveller Type: Traveling as Couple
  : The breakfast restaurant is stinky and the food plates smells like fish.

Very Poor
Traveller Type: Solo Traveler
  : Good breakfasts. Staff could be nasty.
  : Virtually no towels. Dinners were atrocious.

Disappointing
Traveller Type: Traveling as Couple
  : Breakfast and proximity to the Ryder Cup course - marco Simone
  : Rooms are dirty, not cleaned well. Their laundry service is appalling. its outsourced and there is no iron onsite. Its outsourced. So if you have a formal morning meeting and you nee ironing done..it cannot happen.HAVE NEVER EXPERIENCED. They talk about safety issue.. not sure what those are as they could have their own controlled ironing room.

Disappointing
Traveller Type: Traveling as Couple
  : room size. pleasant bar area
  : Sheets were badly stained on arrival and we had to ask for them to be changed Room had not been decorated for some time with lots of scuff marks on the wall. There was a large piece of crumbling plasterwork on the wall and a gouge in the bathroom door the size of a tennis ball Carpet was covered in many dark marks - ink ? wine? - not sure Shower enclosure was mouldy throughout - totally unacceptable at the price being charged The bathroom was not thoroughly cleaned every day. It was attended to but not cleaned properly

Poor
Traveller Type:
  : The location and staff are excellent
  : The air conditioner is hot, the bathroom is in the swimming pool, the door does not work, and the appliances are old

Very Poor
Traveller Type: Business Traveler
  : The evening staff was helpful and organized.
  : The rooms walls were very dirty and unpainted. The morning staff was rude and not interested by the accident happens to us. During the night, after 4 am, the glass of our car was broken and lots ob valuable goods and belongings were stolen. In the morning gentleman from the morning staff even did not care about the situation and did not even call the police. We called the officials our selves even we did not know Italian language. The accident happened in the parking of the hotel, just 20 meters from reception. Even our request for hotel manager to help with the situation , the staff in the reception inform us that the day is Sunday and there no manager on duty. We also asked for CCTV cameras records but again was refused.

Fair
Traveller Type:
  : Staff were good. Close to the station. .
  : Small beds. Pull out bed old and uncomfortable

Very Good
Traveller Type: Solo Traveler
  : Large hotel with a bar and amenities . Clean and 14 hour staffOne taxi ride to center for 18 euro for 4 people
  : Nothing major

Wonderful
Traveller Type: Solo Traveler
  : I stay only 1 night