Palazzo Caruso

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : The location is great. All the main attractions are just few steps away. Also outside you can find metro access, taxis, rental scooters and bikes in the piazza. The hotel is great but definitely not a luxury hotel so it’s a bit pricey. Also if you are staying in the 6th floor be preapred people having breakfast at your front door since this is the breakfast area. There is also some noise in the mornings.
  : Not a big deal but the room at the 6th floor could be noisy due to breakfast is served at the same floor.

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: family with young children
  : The room and bathroom was big & clean and the location is central.
  : The hotel is more like a bed and breakfast. It is incredibly small, there are no common spaces (e.g. lobby) except the small breakfast room on the top floor and there was no proper reception. Whenever we needed someone/something (e.g. a towel they forgot to put in the room, taxi, spare key etc.) we could never find anyone on site. No one picked up on the phone number that was provided either. The room we were staying in had a connecting door to the next door room which was unpleasant because we could hear every word the people in the neighbouring room were saying, that's how poor the sound insulation was. On our second day someone from the hotel just came into our room without knocking and without wearing a mask, to leave a note asking about our check out time (which we had already indicated at check in) and asking us to pay after one night's stay, rather than at the end of our trip. Lastly, you couldn't properly open the windows, only tilt them, as they are locked even though there is a railing, which is a shame because the view of the hotel would have been nice to enjoy from the room.

Good
Traveller Type: with friends
  : location, terrasse, staff, breakfast
  : bedroom with no natural light, bad smell