Hotel 87 eighty-seven - Maison d'Art Collection

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : It was very clean and the staff was kind.
  : The bed was very hard.

Good
Traveller Type: solo traveller

Very Good
Traveller Type: with friends

Very Poor
Traveller Type: group
  : Spa good, breakfast good.
  : People need to be really careful when booking this hotel, we booked the hotel but after check in they said we had booked into the "Dependance". I said, I have no idea what you mean, they said "Dependance", means annexe. So we were being put into the annexe of the hotel, away down the road, basically the hotel have put other hotel rooms into a residential building. But it is not within the hotel that I had booked. It was very inconvenient, we were unable to easily use the hotel facilities; breakfast, rooftop bar and the spa compared to the ease which hotel guests were using the facilities. We had to get dressed put up umbrellas and walk for nearly 5 mins each way using the spa, ordinary hotel guests could return to their rooms with their bathrobes. We believe that we were missold, Both from the hotel and booking.com that allowed the advert. The description was written in English apart from the use of the word dependance. Why did they not use the word annexe? Because they would know people wouldn't book, Using the French word dependance, in amongst English blurb, was I believe deliberately misleading to myself, and future contracted guests. Booking.com were also hopeless at dealing with our complaint as well as hotel manager who was very rude. Don't book and avoid would be my advice regarding this hotel. Speaking to my lawyer when I get home about suing for misrepresentation as it totally ruined my whole stay in Rome.

Disappointing
Traveller Type: family with young children
  : Location is superb. Close to many attractions. Breakfast fresh every day but variety was lacking. Irrespective breakfast was good start to the day. Staff were accommodating and friendly.
  : We booked 11 nights and were accommodated in building about 100m down the road. Old apartment building with top floor hotel rooms and lift which was somewhat antiquated l. I had booked room in the hotel not apartment down the road. Tried to change to move to hotel facilities however because we had a longer stay apparently it was difficult for them to get us into the actual hotel. It was somewhat inconvenient. Especially trying to get to breakfast or simply missing hotel facilities. Aircon in building had been turned off for winter so room was very hot at night. Little assistance offered in this regard. A hotel that advertises air con should have this facility available for guests. There are some days where water pressure made it impossible to shower. Had to make do. Similar with the hot water - a couple days where it was non existent for some 20minutes. I did have a chat to the reception staff about this and little offered in assistance. It was too inconvenient to repair our suitcases and move so we just accepted what we had. A little less than expected based on the prices paid. We travelled with friends and family who were accommodated in the actual hotel and they enjoyed the stay.

Fair
Traveller Type: with friends
  : No thing
  : Everything